Improving internal and external communication with your staff, vendors and clients
«Communication is the lifeline of any relationship». – Elizabeth Bourgeret Something happened last week while I was setting...
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Browsing Category
Playbooks
Explore verified guides, workflows, and operational materials published under the Playbooks sector. Designed for immediate implementation.
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How to qualify and select the best vendors?
Sweven can help you classify your vendors by rating in its vendor module. This allows for objective selection...
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How to enter the vendor portal?
Sweven offers vendors a dedicated platform for their own Sweven work order Management. This platform allows them to...
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Configure your Vendor settings
System Configuration – Vendors An important step in setting up Sweven to better integrate into your existing operation...
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Getting Started
To begin using Vendor Communication:Log in to the Owner Account.Open the Vendor Profile you want to configure.Go to...
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Inviting a Vendor
To invite a vendor:Click the blue «Send Email» button.In the modal box, enter the vendor’s primary email address.Click...
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Configuring action buttons and steps for vendors and mobile on Sweven
Log in to your Owner account, click on the menu at the top left corner. Scroll down and...
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The SWEVEN Integration Page
This is a landing page where the vendor:Reviews available communication methods.Selects their preferred channels using checkboxes.Clicks the «Configure...
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How to create my first work order?
Work orders are representations of a task, storing actionable information such as the client this task is performed...
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Configuring the Email Option
When using email communication:Vendors receive work orders via email.They can accept/reject or update status using quick-action links—no login...
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7. Work Orders
Enhace task management for all your network. Work Orders are actionable elements containing all the information pertaining to...
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Configuring the SMS Option
SMS communication allows vendors to:Receive WOs via SMS.Accept/reject and update the WO status using smart links. This is...
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