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FM COMMUNITY

A professional knowledge base for Facilities Managers using Sweven. Standardized workflows, playbooks, and operational guides.
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Playbooks

Explore verified guides, workflows, and operational materials published under the Playbooks sector. Designed for immediate implementation.

Resource May 27, 2026

Improving internal and external communication with your staff, vendors and clients

«Communication is the lifeline of any relationship». – Elizabeth Bourgeret Something happened last week while I was setting...

Resource May 27, 2026

How to qualify and select the best vendors?

Sweven can help you classify your vendors by rating in its vendor module. This allows for objective selection...

Resource May 27, 2026

How to enter the vendor portal?

Sweven offers vendors a dedicated platform for their own Sweven work order Management. This platform allows them to...

Resource May 27, 2026

Configure your Vendor settings

System Configuration – Vendors An important step in setting up Sweven to better integrate into your existing operation...

Resource May 27, 2026

How to locate the site management?

A client site’s can be managed We can modify, update, and refer to the information the site contains,...

Resource May 27, 2026

Create a Vendor database and network

Keeping an available list of reliable Vendors can help your business process more work and expand the services...

Resource May 27, 2026

How to customize my work order management?

To start creating Work Orders and integrating them into the larger platform ecosystem, you need to configure how...

Resource May 27, 2026

How to classify work by substatus to measure and report progress?

Sub Statuses are a more granular division of the Status of your work. These help to identify and...

Resource May 27, 2026

Reassigning a work order rejected by a Vendor

Vendors can be unavailable or out of capacity to work on a task that has been already dispatched...

Resource May 27, 2026

Ensuring Vendor and Technician performance with clear communication

A lack of clarity in the information and instructions provided to a Vendor and Technicians can cause complications...

Resource May 27, 2026

Vendor Assignment to a Work Order

Once Vendors are set up in the platform, you can assign them to a Work Order. This will provide...

Resource May 27, 2026

Providing Clients and Vendors with a unified platform for maintenance projects

Coordinating all of the team members and external suppliers can be a daunting task. It requires good timing...