Reassigning a work order rejected by a Vendor
Vendors can be unavailable or out of capacity to work on a task that has been already dispatched...
Daniela Frías
Browsing Category
Playbooks
Explore verified guides, workflows, and operational materials published under the Playbooks sector. Designed for immediate implementation.
Daniela Frías
Ensuring Vendor and Technician performance with clear communication
A lack of clarity in the information and instructions provided to a Vendor and Technicians can cause complications...
Daniela Frías
Vendor Assignment to a Work Order
Once Vendors are set up in the platform, you can assign them to a Work Order. This will provide...
Daniela Frías
Providing Clients and Vendors with a unified platform for maintenance projects
Coordinating all of the team members and external suppliers can be a daunting task. It requires good timing...
Daniela Frías
Tasks: from Client to Vendor accurately and fast
As you probably experienced in the past, getting work done exactly as envisioned by your Client can be...
Daniela Frías
Creating a Vendor Portal user
You can make the most of assigning tasks to Vendors by providing them with an optional platform to...
Daniela Frías
Identifying your top-performing vendors
Keeping a reliable vendor database is key in getting work done above and beyond, in benefit of your...
Daniela Frías
How to report an issue with the SWEVEN system?
Login: app.swevenbpm.com with your account Once we have accessed the account, we will go to the “New Requirement”...
Daniela Frías
Effective communication with clients and vendors
During the planning process of a large project or even a single task, a high point in communication...
Daniela Frías
How can your clients create or report a service order/work order?
Login: app.swevenbpm.com with your account Once we have accessed the account, we will go to the “New Requirement” button. We are going...
Daniela Frías
How to onboard a New Vendor?
In order to provide a fast, direct way to provide external Vendors with tasks, Vendors can be granted access to a...
Daniela Frías
How to accept or reject an assigned Work Order as a Vendor?
Vendors in Sweven can be granted access to a dedicated Vendor platform in order to receive, manage, and communicate on...
Daniela Frías