1. Upload Photos or Videos

Visuals are key to providing clarity about the task:

• Snap photos or record a short video of the issue or area requiring attention.
• Upload these files directly from your device.
• Ensure the images or videos are clear, focusing on the problem to help vendors assess the task accurately.

2. Add a Quick Description

• Write a brief summary of the task.
• Highlight key details like:
  • What needs to be fixed or maintained.
  • Specific requirements (e.g., equipment or expertise).
• Keep it concise yet descriptive for better vendor understanding.

3. Categorize Your Need

• Select the category that best fits your task. Examples include:
  • Electrical
  • Plumbing
  • HVAC
  • General maintenance
• Categorization helps vendors with relevant skills see your work order first.

4. Set a Priority

• Indicate how urgent the task is.
  • High Priority: Emergency fixes or time-sensitive issues.
  • Medium Priority: Regular maintenance tasks.
  • Low Priority: Non-urgent requests.
• This ensures vendors can prioritize tasks effectively.

5. Pick Your Site

• If you manage multiple locations, select the site where the work order is required.
• Ensure the address is accurate to avoid delays.

6. Let the System Assign Vendors

• Sweven’s intelligent system automatically matches your work order with the best-rated vendors.
• Review the suggested vendors and choose the one that best fits your needs.

7. Monitor Your Pipeline

• Once assigned, your work order will appear in your pipeline.
• Track progress in real time and stay informed about updates, including when the Technician is on their way.